The "Dam" Fine Print: Return & Refund Policy
All Sales Are Final: Once your order is processed and loaded for delivery, the sale is complete. We do not accept returns or offer refunds for "change of heart," over-ordering, or project cancellations.
Reclaimed Character: These are authentic reclaimed railroad ties. Natural variations in weathering, size, wood species, and signs of previous industrial use are expected. These are not defects; they are the character of the product.
Inspection at Delivery: We highly recommend being present at the time of delivery to inspect your ties. Because we utilize driveway drop-offs, any concerns regarding the count or condition should be noted immediately.
Transit Issues: If your order is missing bundles or has suffered catastrophic damage during transit (outside of standard reclaimed wear), you must notify the crew within 24 hours of delivery at info@beaverspavers.com with clear photo documentation.
Post-Installation: Once a tie has been cut, drilled, or installed into a project, it is considered "accepted" and is no longer eligible for any damage claims.
The "Dam" Fine Print: Return & Refund Policy
All Sales Are Final: Once your order is processed and loaded for delivery, the sale is complete. We do not accept returns or offer refunds for "change of heart," over-ordering, or project cancellations.
Reclaimed Character: These are authentic reclaimed railroad ties. Natural variations in weathering, size, wood species, and signs of previous industrial use are expected. These are not defects; they are the character of the product.
Inspection at Delivery: We highly recommend being present at the time of delivery to inspect your ties. Because we utilize driveway drop-offs, any concerns regarding the count or condition should be noted immediately.
Transit Issues: If your order is missing bundles or has suffered catastrophic damage during transit (outside of standard reclaimed wear), you must notify the crew within 24 hours of delivery at info@beaverspavers.com with clear photo documentation.
Post-Installation: Once a tie has been cut, drilled, or installed into a project, it is considered "accepted" and is no longer eligible for any damage claims.
The "Dam" Fine Print: Return & Refund Policy
All Sales Are Final: Once your order is processed and loaded for delivery, the sale is complete. We do not accept returns or offer refunds for "change of heart," over-ordering, or project cancellations.
Reclaimed Character: These are authentic reclaimed railroad ties. Natural variations in weathering, size, wood species, and signs of previous industrial use are expected. These are not defects; they are the character of the product.
Inspection at Delivery: We highly recommend being present at the time of delivery to inspect your ties. Because we utilize driveway drop-offs, any concerns regarding the count or condition should be noted immediately.
Transit Issues: If your order is missing bundles or has suffered catastrophic damage during transit (outside of standard reclaimed wear), you must notify the crew within 24 hours of delivery at info@beaverspavers.com with clear photo documentation.
Post-Installation: Once a tie has been cut, drilled, or installed into a project, it is considered "accepted" and is no longer eligible for any damage claims.